Your Local Reverse Mortgage Specialist > About

The RMF Experience

We help homeowners and homebuyers retire more freely

It’s likely you have a mental picture of your retirement — whether it’s relocating to a different climate, traveling, volunteering, working part time or simply relaxing and enjoying your home and family.

You have lots of options when it comes to funding your ideal retirement — and lots of reverse mortgage programs to choose from if you decide a reverse mortgage loan is right for you.

I’d like to share a bit about why I chose to work for Reverse Mortgage Funding LLC (RMF).

Reverse mortgages are our only line of business and meeting our customers’ needs is at the heart of everything we do.

We’re truly specialists in this area, as our management team averages more than 25 years of experience in the reverse mortgage industry. They are the people who have built, supported and implemented many of the industry’s most innovative products. RMF has a deep understanding of our customers’ needs, and the experience and expertise to deliver innovative reverse mortgage products.

We’re proud to be one of the nation’s top reverse mortgage lenders, servicing more than 260,000 borrowers. As a direct lender, we also have certain pricing advantages — and we can pass the savings on to you.

RMF is committed to providing extraordinary customer service experience.

Part of the reason for our consistently excellent customer service ratings is that we do things differently than other lenders: We provide an experience that’s tailored to each individual.We know that reverse mortgages are a complex subject — and one that’s not easily discussed in a short phone call.

That’s why RMF has local licensed loan specialists like me.I know the Texas from the Dallas–Fort Worth Area market well, and love to meet personally with potential borrowers, whether face-to-face safely or via video chat.I’ ll explain how reverse mortgages work, answer all your questions, and give you straightforward guidance based on your specific needs and concerns.

We deliver on our promises.

Every lender says they have great service. RMF lets our customers speak for us, giving us a 98% customer satisfaction rating¹, a 4.8-star / Excellent score on Trustpilot² and 4.8 out of 5 stars on LendingTree³. We’re also accredited by the Better Business Bureau since 2015, with an A+ rating.

Our Customer for Life Commitment* means we’re with you every step of the way with personalized, ongoing service — from our first conversation on day one, throughout the entire loan process, and even after closing. We’re committed to ensuring that your experience is optimal every step of the way, and we’re here for our borrowers throughout the life of the loan.

It’s important to do your homework and find a lender that makes you feel informed, confident and comfortable in your decision-making. RMF is committed to delivering a great product and great pricing. We’re so confident in it that we created our Price Match program: If we are unable to match or beat a competitor’s pricing, we’ll give you a $1,000 gift card.†

*RMF’s Customer for Life Commitment Program is subject to change or cancellation at any time and without notice.
†Price Match Program is subject to Reverse Mortgage Funding’s LLC right to rescind or modify the terms of this offer without prior notice as well as additional terms located at https://www.reversefunding.com/
price-match-terms-of-use-and-promotional-rules.
¹RMF customer satisfaction survey, December 2020
2Trustpilot, as of March 2021
3LendingTree Ratings and Reviews, as of March 2021